Frequently Asked Questions

Quick answers to common questions.

Membership & Registration

Loans

Savings

Financial Cards & CRB

Mobile & USSD Access

Agents & Support

Contact & Support

Still need help? Contact us at help@zzzimba.com or call +256-75-8267255.
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Zimba

Banking for the internet generation

Licensed by Bank of Uganda* (Soon) and committed to providing innovative financial solutions to our community.

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